Empowering Experiences for Everyone

About Freshworks

Whether it’s Sales, Marketing, Support, HR or IT, our products enable you to provide exceptional experiences to both your customers and employees, manage relationships with ease and simplify the way you do business. All of our products are ready to go, easy to use and offer great value to everyone.

Partnership with SHI

Our partnership helps organizations much like yours deliver better customer and employee experiences. Find out products that are the right fit for you.

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IT Service Management

Next-gen Service Management solution for the Modern Enterprise

Freshservice’s intuitive, intelligent, no-code solution acts as a force multiplier, helping businesses of all sizes achieve efficiency, effectiveness, and greater ROI.


Extend digital capabilities and deliver exceptional employee experiences with an intuitive, scalable, no code solution.

Customer Experience Suite

Intuitive, collaborative and powerful Omnichannel experiences everyday.

Blend your support, chat and cloud telephony operations together to craft perfect customer experiences.


One single platform to deliver the best omnichannel customer service.


Engage and delight your customers wherever they are - web, mobile and social messengers.


Reimagine your cloud-based phone system for businesses of all sizes across 90+ countries.

Sales and Marketing Cloud

All the goodness of a world class CRM that now bridges the gap between your sales and marketing teams.

The true to life all-in-one CRM is here!

Freshworks CRM

AI powered all-in-one CRM that combines the powers of sales automation, marketing automation, chat and telephony.

Why Should You Choose Freshworks?



Recognized in Four Gartner Magic Quadrant Reports for 2020

The Cloud 100


Ranked number 16 on 2020 Forbes Cloud 100

Gartner Peer Insights
G2 Crowd
Trust Radius


Leader in the three Major Peer Review Sites

Make a #FreshStart in 2021

#FreshStart is our initiative to help you accelerate the pace of your digital transformation. With great challenges comes great opportunities, and we are proud to have supported many winning businesses who have innovated to thrive in this new world. Companies who have used digital technology to turn adversity into opportunity. Agility is key to survival and businesses that have been most resilient are those that have taken smart decisions and adapted quickly.

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Ready to try refreshing business software?

Contact us to understand how Freshworks solutions can help your business.

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